Privacy policy

Last updated: 25 February 2026

SimpleSiteWatch (“SSW”, “we”, “us”, “our”) provides a subscription service that monitors websites and emails automated reports. This Privacy Policy explains what we collect, how we use it, and the choices you have.

1. Who this policy applies to

This policy applies to visitors to our website and customers who create an account and use the SimpleSiteWatch service.

2. What we collect

2.1 Account and contact details

  • Name (if provided)

  • Email address

  • Password (stored as a secure hash)

  • Account settings (for example, reporting preferences)

2.2 Subscription and billing information

  • Subscription plan and renewal status

  • Stripe payment status and transaction references
    We do not store full card numbers. Payments are processed by Stripe. (See “Third parties” below.)

2.3 Website monitoring data you provide

  • Watchpoints (page URLs you choose to monitor)

  • Root domains derived from watchpoints

  • Per-watchpoint monitoring preferences (for example downtime threshold)

2.4 Monitoring results we generate

Depending on your plan and settings, we generate and store monitoring results such as:

  • Uptime checks

  • SSL certificate expiry checks

  • Domain expiry checks (via RDAP lookups)

  • PageSpeed/Lighthouse performance and accessibility metrics

2.5 Google account connection data (OAuth)

If you choose to connect a Google account, we collect:

  • A Google OAuth authorisation code (briefly, during connection)

  • A refresh token and access tokens (stored securely) to access Google services you authorise

  • The Analytics and Search Console properties you select within SSW

  • The Analytics and Search Console data we pull into SSW reports (details below)

We request read-only access for:

  • Google Analytics (GA4) data

  • Google Search Console query data
     

3. How we use your information

We use the information above to:

  • Create and manage your SSW account and subscription

  • Process payments and renewals

  • Provide the monitoring service you subscribed to

  • Generate and email reports (HTML and, where enabled, PDF)

  • Provide customer support and respond to enquiries

  • Prevent fraud, misuse, and unauthorised access

  • Maintain service reliability, security, and performance

4. Google user data: what we access and why

If you connect Google services, you authorise SSW to access Google data strictly to provide SSW features you can see and use within the product, including reporting dashboards and emailed reports. This includes:

  • GA4 metrics (for example users, sessions, engagement, traffic trends) for properties you select

  • Search Console query data (for example search queries, clicks, impressions, CTR, position) for properties you select

We do not use Google user data for advertising. We do not sell Google user data.

Google API Services User Data Policy and Limited Use

SSW’s use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.

In practice, that means:

  • We only use Google data to provide or improve the SSW features you have enabled and that are visible within SSW.

  • We do not transfer Google data to third parties except as needed to operate the service (for example, hosting infrastructure or email delivery), and only to the extent required to deliver SSW features.

  • You can disconnect Google at any time in SSW, which stops further collection using that connection.

Google may review our app and this policy as part of verification.

5. Data retention

We retain monitoring and reporting data for as long as needed to provide the service, and in line with your plan’s retention settings (where applicable). When retention limits apply, older records are automatically purged.

We may retain limited records longer where required for security, fraud prevention, accounting, or legal compliance.

6. Your choices and control

You can:

  • Update account details in your profile

  • Disconnect Google services within SSW

  • Request access to, correction of, or deletion of your personal information (subject to legal and operational requirements)

You can also revoke SSW’s access to your Google account at any time via your Google Account security settings.

7. How we protect your information

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Controls may include access restrictions, encryption in transit (TLS), secure credential storage, and logging/monitoring.

No method of transmission or storage is 100% secure, but we work to maintain appropriate safeguards for a SaaS service.

8. Cookies and analytics

We may use cookies and similar technologies for essential site functionality (for example login sessions) and to understand basic usage patterns. You can control cookies through your browser settings, but some site features may not work without them.

9. Third parties and service providers

We use third-party services to operate SSW. Depending on your use, these may include:

  • Google APIs (Analytics and Search Console), when you connect Google

  • Stripe for payment processing

  • Email delivery providers for sending account and report emails

  • Infrastructure providers (hosting, storage, logging) to run the service

These providers may process data on our behalf. Where practical, we minimise what is shared and limit it to what is required to deliver SSW.

10. International transfers

Some service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure handling is consistent with this Privacy Policy.

11. Children

SSW is not intended for children and we do not knowingly collect personal information from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date and, where appropriate, notify customers of material changes.

13. Contact us

For privacy enquiries, access/correction requests, or complaints, contact:

Privacy Contact: [Name or “Privacy Officer”]
Email: [support@simplesitewatch.com]
Business name: [Legal entity name]
ABN: [ABN]
Address: [Business address]